Hear what you've been missing

Our Team

Meet our team

Locally owned and owner-operated, you will always find a familiar face at each of our Arizona hearing aid centers. Our Arizona licensed staff is here to help you hear what you’ve been missing through the most advanced hearing aid technology available on the market.

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Terri Ellert | Owner | Arizona Licensed Hearing Instrument Specialist

Terri has been in practice as a Board-Certified Hearing Instrument Specialist for the past 11 years and is a co-founder of the Hearing Centers of Arizona.

In 2007, after working for a successful Scottsdale based Practice, Terri looked for a community where she could raise her family, know her neighbors and have the ability to make a difference using her talents to improve the quality of life for others through better hearing.

Terri’s mission is to provide the hearing impaired in the communities of Casa Grande, Maricopa, Florence and San Manuel her special kind of personalized service along with the highest quality of hearing devices and accessories at affordable prices.

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Ric Felder | Owner | Practice Development Manager

Ric is the Practice Development and Community Outreach Manager for the practice along with being a co-founder of the Hearing Centers of Arizona.

In 2009 Ric joined the Practice full time.  Having suffered from swimmers ear in his youth, Ric is a hearing aid wearer himself.  The opportunity to share his knowledge and first-hand experiences allows him the privilege of seeing the transformation in lives and relationships of individuals when showing them what the difference can be when they have communication.

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Robert Bofman | Arizona Licensed Hearing Instrument Specialist

Robert “Bobby” has been in practice for 10 years as a Licensed Hearing Instrument Specialist, he has a PHD in Philosophy as well as being a certified Clinical Hypnotherapist.

In 2014 Bobby accepted a position at the Hearing Centers of Arizona. Being a hearing aid wearer, Bobby brought with him first hand product knowledge and special compassion and understanding for others needing hearing assistance.

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Lauren Hampton | Arizona Licensed Hearing Instrument Specialist

Lauren is a certified medical assistant and practicing Hearing Instrument Specialist.

Lauren initially joined the Hearing Centers in 2015 in the position of office manager for our Florence office. Having schooled already in the medical field, along with her gentle loving care of our clients, Lauren was offered an internship as a Hearing Instrument Specialist under the guidance and supervision of Terri Ellert.  Lauren works along side Terri gleaning from her knowledge and expertise. She is a great understudy and a real joy to have in our practice.

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Bambi Birdschge | Office Manager

Bambi is the office manager for both our Casa Grand and Maricopa locations.  Bambi joined our practice in 2013.  Working previously as a Certified Nursing Assistant, this made her an excellent addition to our team.  Bambi has always aspired to help people and understands the frustration people go through when they are unable to hear or understand speech.

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Dawn Deitz

Bio coming soon.

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David Karila | Lab Technician

David is our lab technician. He handles all lab duties such as clean and checks, retubes custom molds and performs minor non-warranty repairs. David also processes all service repairs and replacements and secures pricing where necessary.

David has been known to make house calls.  It is his generous regard for others that makes him a great part of our team.

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Mona Wilmot | Community and Physician Liaison

Mona is our Community and Physician Liaison.  Mona joined our team in 2014. She heads up our community outreach projects and coordinates all our events.  Mona is the sweet voice you hear and the bright smile you see when she calls to see if all is going well.  With a genuine love for people, she is a key member of our team.

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Crystal Windle

Bio coming soon.

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Casa Grande
1201 N. Pinal Avenue
Suite A
Casa Grande, AZ 85122
Phone: 520-494-3881


475 S. Main Street
Florence, AZ 85132
Phone: 520-413-2265
21300 N John Wayne Pkwy. #116
(Inside Vidal Medical Clinic)
Maricopa, AZ 85139
Phone: (520) 494-3877


San Manuel
23 S McNab Pkwy
San Manuel, AZ 85631
Phone: 520-252-4707